ZENPS.IO
Collect NPS® in minutes
With rich insights and friendly APIs, ZENPS.IO is the best NPS® tool for startups.
Integrate feedback in your customer journey in less than 2 minutes

The best success metric

With its simple yet powerful structure, the Net Promoter Score (NPS®) is one of the most valuable customer success metric, used by world-class companies.

Get rich business insights

With preconfigured and customizable reports, get a profound understanding of product adoption by your customers, to create more promoters and growth.

Built for developers

With super simple APIs, friendly SDKs and pre-built Slack integration, deploy ZENPS.IO in no time and harvest NPS® data to enrich your customers database.

Get the wings you need to become a true customer hero

Customer success starts with KPIs and feedback. With ZENPS.IO, get started with the critical features needed to listen to your customers and improve in a systematic way.

  • Customise surveys for your brand
  • Collect score and comments from your customers
  • Delay survey sends to allow for more customers reflection
  • Throttle survey sends to avoid over-surveying customers

Integrate NPS® in your processes with the tools you love

With ZENPS.IO's pre-built integrations, you can rapidly deploy feedback collection within your existing customer journey. Be aware of all customer reactions with notifications.

  • Get notified with native Slack integrations
  • Integrate all the things with the Zapier connector
  • Build further with Webhook integrations

Developers-friendly API

Integrating NPS® in your customer journey is as simple as a POST request to ZENPS API.

$ curl -X POST https://api.zenps.io/nps/v1/surveys \
       -H "Authorization: MY_API_KEY" \
       --data '{
	 "to": {"email": "john.doe@example.com"},
	 "locale": "en",
	 "event": "subscription",
	 "tags": "product:banana,source:ads"
  }'

$ {
    "success": true,
    "message": "survey queued for sending"
  }
							 

Pricing

With a free offer and features-packed plans, get real ROI on your customers feedback.

FREE

0 / month
  • Up to 100 NPS® surveys/month
  • Reporting dashboards
  • 1 language surveys
  • Customizable surveys
  • Delayed surveys
  • Slack integration
  • Zapier integration (sending)
  • Reporting API
  • Data exports

SCALE-UP

100 / month
  • Up to 2.000 NPS® surveys/month
  • All start-up plan features
  • Custom SaaS integrations
  • Integration support
  • Dedicated business support
  • Dedicated developer support